Terms and conditions / Privacy statement / CookiesOnline mapping system

A new European privacy law came into force in the UK on 25 May 2011 which aims to give website users more control over the information the website collects about them.

The Canterbury City Council website uses cookies to store information on your computer. This allows us to improve our website, and without them, parts of the site would not operate. We have plans to implement an opt-in feature for cookies and are awaiting installation of a new system for this. You can find more information on how to remove cookies at

What is a cookie?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. They aren’t used to identify you personally and you can delete any cookies that your browser has stored. The cookies that we use our typically a set of randomly generated numbers.

We are not responsible for the content of websites linked to from our websites.

How does Canterbury City Council use cookies?

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube’s embedding videos information page.

Other ways that we use cookies and why:

Mapping (Google Maps)    
We use Google Maps on some of our websites and Google use cookies. Please refer to Google's privacy policy for more information. SNID 6 months
  NID 6 months
  Khcookie When you close your browser
Essential and session cookies    
Some parts of our site are built using Coldfusion which sets cookies to allow certain parts of the websites to work. We will soon be replacing this with a different platform CFID 30 years
  CFTOKEN 30 years
Session cookies are also essential in order to enable you to move around certain parts of the website. Without these cookies, services that you have asked for, like online forms or payments cannot be provided. When you close your browser
  PHPSESSIONID When you close your browser
  PHPSESSID When you close your browser
  php_user When you close your browser
For more information on how session cookies work, please visit ASP.NET_SessionId When you close your browser
Measuring website usage (Google Analytics)    
We use Google Analytics to collect information about how people use this site. We do this to make sure it's meeting its users' needs and to understand how we could do better. _utma 2 years
  _utmb 30 minutes
Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g your name or address) so this information cannot be used to identify who you are. When you close your browser
You can opt out of being tracked by Google Analytics across all websites, simply download this tool from Google. _utmz 6 months

Social buttons

We use social buttons on some pages which link to websites such as Facebook and Twitter. These websites use cookies and are used when you click on the link. You should view the respective privacy policies for information on how your information is used and how you can opt-out.