Severe weather guidance
Severe weather can affect many aspects of everyday life.
If the temperature drops to 0°C or below for at least three consecutive days, we work with partner organisations such as Porchlight to offer support to rough sleepers. This is known as our severe weather emergency protocol.
If your home is in immediate danger of flooding, please call us on 01227 862 000. Although we don't have a statutory duty to provide sandbags, we will try and support you.
Roads and travel
Kent County Council provide a winter service for the district, including salt bins and gritting and traffic and travel information.
If you can't get to work due to the weather, find out what your rights are.
If you do need help, find your nearest GP or hospital.
In bad weather, please put your bins out on your usual day and we'll collect them as soon as we can. If your bin is missed, please report it as a missed collection.